Contact Us

js@jsbrooklyn.com

 

J+S

3401 Farragut Road

Brooklyn, NY

11210

 

 

3401 Farragut Road
Brooklyn, NY, 11210
United States

We started this project to make a better sandal. Each pair is made by us in our Brooklyn studio. We hope these help make your journey great. J+S

Info

INFORMATION & POLICIES

 

ETSY

We also have an Etsy shop: https://www.etsy.com/shop/JSsandals

 

CUSTOMER SUPPORT

For all inquiries please email js@jsbrooklyn.com  

 

SIZING

J+S sandals are handmade to order in US Women's whole sizes 6-11

For half sizes we recommend sizing up.  To view our size chart, click here

 

ORDERS

Thank you for your interest!

We make your sandals to order, then pack and ship them to you from Brooklyn, New York. 

You will receive an order confirmation upon placing an order.  

Please allow 1-2 weeks from order date to shipping confirmation. 

 

SHIPPING

We are happy to offer complimentary shipping within the US via USPS Ground

Once your order is shipped, you will receive a shipping confirmation with tracking information.

If you would like to pick up your order in person, would like information on international shipping or any other shipping services, please contact us.

We cannot be held responsible for lost or stolen packages.  However, all packages are sent fully insured by USPS which you may claim in case of an unfortunate event.

 

EASY RETURNS

We hope that you will love your new sandals!  But in the event that you do not, we will do our best to make it right.  We will gladly offer an exchange for a different size/color or offer a refund for any full priced item that is in like-new condition and unworn with all original packaging intact.

Merchandise may be returned within 14 days of receipt of your order after which all sales are considered final.

Buyer will be responsible for all return shipping costs. Please be certain to insure the package. We reserve the right to deny refunds if the merchandise returned is worn, missing the original packaging or otherwise does not meet our return policy requirements outlined above.